The module has been prepared for PrestaShop stores to facilitate the process of making complaints to customers.
You create any complaint statuses, add emails to them, and the whole is visible in the Administrative Panel.
FEATURES AND BENEFITS OF THE MODULE
creating any complaint statuses
sending notifications about the complaint processing process
notifications for administration about new applications
the ability to send a file when making a complaint
the customer lodges a complaint with the controller visible in the my account tab
Complaints are automatically numbered
By using this module you will save time, complaint notifications are saved in the Back-Office, do not look for e-mails when the customer calls, ask him for the complaint number.
|Compatibility with PrestaShop 1.6||Yes|
|Compatible with PrestaShop version 1.7||So|